Frequently asked questions

What is your minimum order quantity?
We have a minimum order quantity for only a few products where production economics dictate. We find that minimum order quantities tend to exclude and discourage small and mid-sized manufacturers from making the products they want to make, maintaining the variety they want to see in their product lines. We do our best to give you what you need when you need it.

What kind of lead time do you require on orders?
We need two weeks lead time for all orders. Most orders are shipped within two weeks of receiving the order unless requested for a later date. For products which are made to order we need two to three weeks lead time.

Do your prices include shipping?
All prices quoted are F.O.B our dock Mississauga, ON. Unless otherwise agreed.

Are all of the products you make listed in your product list?
No. Many years of research and development have led to literally thousands of unique ingredient formulas. Listing all would be impossible. Please inquire with one of our sales people for more information on the product you are looking for.