Minimum Order Quantities (MOQs) vary by product type — most standard lines are available from 25 kg. Custom formulations typically start at 100 kg per SKU to ensure production efficiency. Contact us for specifics on your product.

Standard products are usually available within 2–3 weeks of order confirmation. Custom formulations require a 4–8 week development period depending on complexity, then standard production lead time. We give you a firm lead time before you commit.

Often, yes. Send us a sample or spec of what you currently use, and our lab will work to match it — matching the performance of your existing supply.

It begins with your brief: target application format, application conditions, and any regulatory or labelling requirements. Our lab develops a prototype, you evaluate it, we iterate until you're satisfied, then scale to production.

Yes. We reformulate for clean-label targets, reduced or no added sugar, and other nutritional goals — re-engineering products to hit your label requirements without sacrificing quality.

We produce thousands of unique formulas, so a full public list isn't practical. Describe what you're trying to formulate and we'll identify the right options. A custom catalogue PDF is available on request.

BRCGS AA+ and Kosher. Not all products are certified under all schemes — let us know your requirements and we'll confirm availability. See our Certifications page for full detail.

Yes. We maintain a nut-free policy throughout our entire facility; no nut-containing raw materials are permitted on site.

Full specification sheets, certificates of analysis, ingredient declarations, allergen statements, nutritional information, and regulatory compliance letters. For export markets we provide country-specific documentation.

Both. Our customers range from artisan ice cream shops to large manufacturers running continuous lines. MOQs are structured to accommodate smaller producers, and technical support is available at every scale.

The tasting is invitation-based and open to current and prospective customers. Reach out via our contact form and we'll add you to the list for the next event, typically held in early summer.